An unusual incident occurred last week. After flying in the plane of Singapore Airlines from London to Singapore, a Canadian Jeremy Gutsche received very sizable bill for the use of the Internet in the aircraft during the flight.
As it turned out, Jeremy signed a contract with the provider, according to which he had to pay 29 dollars for every 30 megabytes of downloaded information. In the case of a larger volume of downloaded information, the client is obliged to pay extra money.
According to Jeremy Gutsche, during the flight he viewed about 150 web pages, checked the e-mail a few times, and downloaded several PowerPoint documents. So after landing he was very surprised that he was billed for 1171 dollars. The airline forces him to pay this amount in full.
The representatives of the airline and OnAir service provider, which provides access to the Internet in airplanes, note that the whole process of charging for the Internet services is "transparent". In addition, experts note that for spending so much money on the internet, you need to download several hundred megabytes, which mean not constant e-mail checking but downloading programs or weighty videos.