Hundreds of passengers are currently stuck in ‘huge’ check-in lines while others remain grounded on planes after the airline’s global computer system went down this morning, Joinfo.com reports with reference to Metro.
Several passengers have reported that the captain and gate staff at Gatwick Airport said the airline could be under a cyber attack but BA have said there is no evidence of this.
People are now being advised not to come to the airports as all flights will remain suspended due to congestion.
Hundreds of passengers are currently stuck in ‘huge’ check-in lines while others remain grounded on planes after the airline’s global computer system went down this morning.
Several passengers have reported that the captain and gate staff at Gatwick Airport said the airline could be under a cyber attack but BA have said there is no evidence of this.
People are now being advised not to come to the airports as all flights will remain suspended due to congestion.
‘We will provide more information on ba.com, Twitter and through airport communication channels as soon as we can for flights due to depart after that time.We will be updating the situation via the media regularly throughout the day.
Following a major IT system failure this morning, we’ve cancelled all flights to and from Heathrow and Gatwick for the rest of today. 1/2
— British Airways (@British_Airways) 27 мая 2017 г.
We’re working hard to get anyone due to fly today, onto the next available flights. Those unable to fly, will be offered a full refund. 2/2
— British Airways (@British_Airways) 27 мая 2017 г.
‘We are extremely sorry for the inconvenience this is causing our customers and we are working to resolve the situation as quickly as possible.’